Privacy Policy

1. Purpose

This policy explains how BL Prog collects, uses, stores and protects personal data shared through its website, forms, SaaS services and commercial exchanges.

2. Data collected

Possible data includes:

• full name;
• email address;
• phone number;
• message content;
• request subject;
• information related to an order;
• technical data required for the operation of the website.

3. Purposes

Data is used to:

• answer contact requests;
• process orders;
• manage customer relationships;
• provide SaaS services;
• improve services;
• ensure security;
• comply with applicable obligations.

4. Legal basis

Data is processed on the basis of the user's consent, the performance of a contract, BL Prog's legitimate interest or compliance with applicable obligations.

5. Retention

Data is retained for a reasonable period necessary for the stated purposes, unless a legal obligation or legitimate need requires longer retention.

6. Sharing

BL Prog does not sell personal data. Certain data may be shared with technical, payment, hosting or delivery providers when necessary.

7. Payments

Card or Mobile Money payments may be processed by specialized providers. BL Prog should not store sensitive card data unless an appropriate compliant provider allows it.

8. Security

BL Prog applies reasonable measures to limit unauthorized access, loss or misuse of data.

9. User rights

The user may request:

• access to their data;
• correction;
• deletion where possible;
• restriction or objection where applicable;
• Contact: contact@blprog.com

10. Cookies

The website may use cookies necessary for operation, security, audience measurement or improving the experience. Where required, consent may be requested.

11. International transfers

Some technical providers may be located outside the user's country of residence. BL Prog seeks to use providers that offer reasonable safeguards.

12. Minors

BL Prog services are not intended for minors without the authorization of a legal representative.

13. Updates

This policy may be updated as services or regulations evolve.

14. Contact

For any question: contact@blprog.com